EFFECTIVE September 1, 2011
We maintain protocols to ensure the security and confidentiality of your personal information. We have physical security in our buildings, passwords to protect databases,
compliance audits, and virus/intrusion detection software. Within our practice, access to your information is limited to those who need it to perform their jobs.
At the office of Pacific Vein Care, we are committed to treating and using protected health information about you responsibly. This Notice of Privacy Policies describes the
personal information we collect, and how and when we use or disclose that information. It also describes your rights as they relate to your protected health information. This
Notice is effective September 1, 2011, and applies to all protected health information as defined by federal regulations.
UNDERSTANDING YOUR HEALTH RECORDS
Each time you visit Pacific Vein Care, a record of your visit is made. Typically, this record contains your symptoms, examination and test results, diagnosis, treatment, and a
plan for future care or treatment. This information, often referred to as your health or medical records, serves as a:
• Basis for planning your care and treatment
• Means of communication among the many health professionals who contribute to your care
• Legal document describing the care you received
• Means by which you or a third-party can verify that services billed were actually provided
• Tool in educating health professionals
• Source of data for medical research
• Source of information for public health officials charged to improve the health of the State and Union
• Source of data for our planning and marketing
• Tool by which we can assess and continually work to improve the care we render and outcomes we achieve
Understanding what is in your records and how your health information is used helps you to ensure its accuracy: better understand who, what, when, where, and why others may access your health information: and make more informed decisions when authorizing disclose to others.
YOUR HEALTH INFORMATION RIGHTS
Although your health record is the physical property of Pacific Vein Care, the information belongs to you. You have the right to:
• Obtain a paper copy of this notice of privacy policies upon request
• Inspect and obtain a copy of your health record as provided by 45 CFR 164.524 (reasonable copy fees apply in accordance with state law)
• Amend your health record as provided by 45 CFR164.526
• Obtain an accounting of disclosures of your health information as provided by 45CFR.528
• Request confidential communications of your health information as provided by 45CFR 164.522(b)
• Request a restriction on certain uses and disclosures of your information as provided by CFR 164.522(a) (however, we are not required by law to accept request restriction).
Our practice is required to:
• Maintain the privacy of your health information.
• Provide you with this notice as to our legal duties and privacy practices with respect to information we collect and maintain about you.
• Abide by the terms of this notice.
• Notify you if we are unable to agree to a requested restriction.
• Accommodate reasonable requests you may have to communicate your health information.
We reserve the right to change our practices and to make the new provisions effective for all protected health information we maintain. We will keep a posted copy of the
most current notice in our facility containing the effective date in the top, right-hand corner. In addition, each time you visit our facility for treatment, you may obtain a copy of the current notice in effect upon request.
We will not use or disclose your health information in a manner other than described in the section regarding Examples Of Disclosures For Treatment, Payment, and Health
Operations, without your written authorization, which may be revoked as provided by 45 CFR 164.508(b)(5), except to the extent that action has already been taken.
FOR MORE INFORMATION OR TO REPORT A PROBLEM
If you have questions and would like additional information, you may contact our practice’s officer at (815) 759-2368.
If you believe your privacy rights have been violated, you can either file a complaint with our practice’s Privacy Officer, or with the Office of Civil Rights, U.S.Department of
Health and Human Services (OCR). There will be no retaliation for filing a complaint with either our practice or the OCR. The address for the regional office for Illinois is
as follows: Office for Civil Rights U.S. Department of Health and Human Services @ 233 N. Michigan Ave., Suite 240, Chicago, IL 60601
EXAMPLES OF DISCLOSURE FOR TREATMENT, PAYMENT AND HEALTH OPERATIONS
We will use your health information for treatment.
We may provide medical information about your to health care providers, our practice personnel, or third parties who are involved in the provisions,
management, or coordination of your care.
Information obtained by a nurse, physician, or other member of your health care team will be recorded in your record and used to determine the course of
treatment that should work best for you. Your medical information will be shared among health care professionals involved in your case.
We will also provide your other physician(s) or subsequent health care provider(s) (when applicable) with copies of various reports that should assist them in
We will use health information for payment.
We may disclose your information so that we can collect or make payments for the health care services you receive.
If you participate in a health insurance plan, we will disclose necessary information to that plan to obtain payment for your care.
We will use your health information for regular health operations.
We may discuss your health information for our routine operations. These uses are necessary for certain administrative, financial, legal, and quality improvement activities
that are necessary to run our practice and support the core functions.
Members of the quality improvement team may use information in your health record to assess the care and outcome in your case and others like it. This information
will then be used in an effort to continually improve the quality and effectiveness of the healthcare and services we provide and to reduce healthcare costs.
• Appointment Reminders
We may disclose medical information to provide appointment reminders (e.g., contacting you at the phone number you have provided to us and leaving a message as an
Consistent with applicable law, we may disclose health information to a coroner, medical examiner, or funeral director.
• Workers Compensation
We may disclose health information to the extent authorized by and necessary to comply with laws relating to workers compensation or other similar programs established by law.
• Public Health
As required by law, we may disclose your health information to public health or legal authorities charged with preventing or controlling disease, injury, or disability.
We may disclose information to researchers when their research has been approved and the researcher has obtained a required waiver from the Institutional Review
Board/Privacy Board, who has received the research proposal.
• Organ procurement Organization
Consistent with applicable law, we may disclose health information to organ procurement organizations or other entities engaged in the procurement, banking, or
transplantation of organs for the purpose of donation and transplant.
• As Required By Law
We may disclose health information as required by law. This may include reporting a crime, responding to a court order, grand jury subpoena, warrant, discovery request, or other legal process, or complying with health oversight activities, such as audits, investigations, and inspections, necessary to ensure compliance with government regulations and civil rights laws.
• Special Government Functions
We may disclose health information for military and veteran’s affairs or national security and intelligence activities.
• Business Associates
There are some services provided in our organization through contacts with business associates. Some examples are billing or transcription services we may use. Due to the nature of business associates’ services, they must receive your health information in order to perform the job we’ve asked them to do. To protect your health information, however, when these services are contracted we require the business associate to appropriately safeguard your information.
• Practice Marketing
We may contact you to provide information about treatment alternatives or other health-related benefits and services that may be of interest to you (for example, to notify you of any new tests or services we may be offering).
• Food And Drug Administration (FDA)
We may disclose to the FDA health information relative to adverse events with respect to food, supplements, products and product defects, or post marketing surveillance information to enable product recalls, repairs, or replacement.
• Personal Representative
We may disclose information to your personal representative (person legally responsible for your care and authorized to act on your behalf in making decisions related to your health care).
• To Advent A Serious Threat To Health/Safety
We may disclose your information when we believe in good faith that this is necessary to prevent a serious threat to your safety or that of another person. This may include cases of abuse, neglect, or domestic abuse.
• Communication With Family
Unless you object, health professionals, using their best judgment, may disclose to a family member or close personal friend health information relevant to that person’s
involvement in your care or payment related to your care. We may notify these individuals of your location and general condition.
• Disaster Relief
Unless you object, we may disclose health information about you to an organization assisting in a disaster relief effort.
For all non-routine operations, we will obtain your written authorization before disclosing your personal information. In addition, we take great care to safeguard your
information in every way that we can to minimize any incidental disclosure.